Contact information
Do you need information about a product, an order or a shipment? Write to us or call us: to help us answer you more quickly, give the order number when your request is about a purchase you have already made.
How to contact us
- Telephone: +39 346 5307254, during our support hours
- WhatsApp: +39 346 5307254, for orders, shipments and product information. Do not send payment details here
- Email: siculafoodexpress@gmail.com, for requests that need attachments or a detailed answer
- Hours: Monday to Saturday, from 08:00 to 18:00
What we can help with
- Information about products, ingredients, sizes and seasonal availability
- Order status, tracking and delivery problems
- Reports of damaged, incorrect or non-conforming products
- Withdrawal or return requests, for the products they apply to
- Gift packs, supplies and commercial partnerships
If the parcel arrives damaged
Contact us as soon as possible giving the order number and attaching photographs of the packaging, of the shipping label and of the products. A prompt report helps us handle the claim with the courier, and does not limit the rights the law gives you.
Who we are
Sicula Food Express is a brand of Impresa Agricola Giulio Lardaruccio,
with registered office at Contrada Castagna n. 1, 95048 Scordia (CT), Italy.
VAT number IT05577210874 — REA CT-410465.
The registered office is a farm and not a shop: you cannot turn up to buy or collect goods without an arrangement made in advance.